wholesale marketplaces · Lagos · WhatsApp Bot

Transform Your Wholesale Business with WhatsApp Automation

Your essential WhatsApp partner for seamless seller onboarding.

Imagine it’s 10pm in Ikoyi, and a potential seller reaches out about credit terms for their new products on your wholesale platform. You’re busy, and without an answer, that opportunity may slip away. With aireceptionist on WhatsApp, your marketplace can handle these inquiries instantly. From Ikoyi to Lekki, our AI bot engages with sellers, responding to queries about onboarding and credit terms efficiently, and even managing file exchanges like product images or documents. As a vital tool for your HORECA or wellness sector, it integrates seamlessly with existing platforms like Fresha and Xero, ensuring your business remains at the forefront during busy seasons like school holidays or the Nollywood film festival peak.

WhatsApp Bot NGN 149,000/month · human handoff · WhatsApp Business API + SMS fallback · TCPA compliant
10,000+ messages/month
Messages / mo
<2 seconds
Response time
20%
Human handoff
99.9%
Uptime

Why a WhatsApp bot for wholesale marketplaces in Lagos

WhatsApp-only messaging with a human operator on standby — no missed enquiries, no cold calls.

Instant Engagement

With an impressive 95% instant-reply rate, we ensure your marketplace is always responsive, capturing every conversation and converting it into a booking.

Human Escalation

Our human-first approach sees 20% of complex inquiries seamlessly escalated to operators, ensuring that sensitive issues are handled with care.

24/7 Availability

Never miss out on a customer. Our bot operates around the clock, giving you the ability to respond even during off-hours or busy times.

Efficient Operations

Experience a 30% reduction in no-shows by allowing customers to book directly through WhatsApp, keeping your operations smooth and efficient.

WhatsApp use cases for wholesale marketplaces

  • A seller sends a voice note about their product range and requests onboarding details.
  • An enquiry regarding credit terms is sent via WhatsApp and promptly answered.
  • A photo of a product is shared for eligibility assessment.
  • A customer requests an appointment and books instantly through the WhatsApp bot.
  • A seller needs urgent assistance and is escalated to a human operator.

WhatsApp market in Lagos

In Lagos, WhatsApp has become the preferred communication tool for wholesale marketplaces, making it crucial for businesses to adapt. With a population exceeding 15 million, neighbourhoods like Victoria Island and Yaba are bustling hubs for trade, and the demand for instant communication is higher than ever. Retailers and wholesalers rely on WhatsApp for real-time updates, making it essential to have a reliable bot like aireceptionist to manage high volumes of inquiries efficiently, especially during peak tourist seasons when local businesses face increased competition.

WhatsApp Bot FAQs

How does the WhatsApp bot handle inquiries?+
The bot engages customers immediately with pre-set responses, handling FAQs and capturing important details before escalating to a human when necessary.
Can the bot take appointments?+
Yes, the bot allows customers to book appointments directly through WhatsApp, streamlining your scheduling process.
What happens if there are problems with a customer's enquiry?+
For complex issues or complaints, the bot escalates the conversation to a human operator, ensuring clients receive tailored support.
How does aireceptionist integrate with my current systems?+
aireceptionist easily integrates with existing tools like Fresha, Calendly, and Xero, allowing for a smooth transition and operational efficiency.

WhatsApp Bot for wholesale marketplaces in Lagos?
Get started today.

NGN 149,000/month · WhatsApp Business API + SMS fallback · human handoff · TCPA compliant · Setup in 24h · no contract.

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