Streamline Your Facilities Management with WhatsApp

Experience responsive service that never sleeps.

Imagine you're a facilities manager in Old GRA, juggling multiple requests from tenants while ensuring their service level agreements (SLAs) are met. It’s 10pm, and you receive a WhatsApp query about a leaking tap from a tenant in Ohuhu. You know that timely responses can significantly affect tenant satisfaction, yet you can't reply immediately. Our aireceptionist WhatsApp AI bot captures that message and can schedule an appointment or address the enquiry right away. If the issue is complex, like a complaint about maintenance from your customer in Ubakala, the bot seamlessly escalates to a human operator. Equipped to handle tasks like updating on planned preventative maintenance (PPM) checks or sharing documents, this service integrates smoothly with existing tools like Xero and Calendly, ensuring you never miss a beat while managing your facilities.