payment processors · Mubi · WhatsApp Bot

Streamline Your Payment Processing with WhatsApp

Never miss a WhatsApp customer with our intelligent AI bot.

Imagine it's 10pm and a customer from Yelwa reaches out to your payment processing service on WhatsApp. They urgently need help with API onboarding, but no one is available to reply. With aireceptionist, your AI bot captures that message instantly, ensuring the inquiry is logged, and can even book an appointment for the next day. Whether it's a KYB approval request from a local trader in Vinike or a settlement inquiry from a business in Wuro Gude, our bot takes care of the initial engagement, allowing you to focus on what matters. It can handle file exchanges, photos, and notifications through WhatsApp Business, integrating seamlessly with tools like Fresha and Calendly to enhance your workflow.

WhatsApp Bot NGN 149,000/month · human handoff · WhatsApp Business API + SMS fallback · TCPA compliant
5000 messages/month
Messages / mo
<2 seconds
Response time
18%
Human handoff
99.9%
Uptime

Why a WhatsApp bot for payment processors in Mubi

WhatsApp-only messaging with a human operator on standby — no missed enquiries, no cold calls.

Instant Response to Customers

With an impressive 90% instant-reply rate, you can ensure customers receive prompt attention, even during off-hours, leading to a 25% increase in customer interactions.

Human Escalation for Complex Queries

For intricate issues that require human judgement, our AI escalates the conversation to a human operator, achieving an 18% escalation rate for personalised support.

Efficient Appointment Bookings

Our bot can manage in-chat bookings, reducing no-shows by 30% and keeping your schedule organised without the hassle.

Seamless File Sharing

Easily exchange files and photos over WhatsApp, facilitating smoother communication and quicker resolutions for requests related to KYB approvals and settlements.

WhatsApp use cases for payment processors

  • Customer asks about API onboarding via WhatsApp voice note.
  • Trader in Wuro Patuji submits a KYB approval request with documents attached.
  • A client in Digil inquires about settlement processes through text.
  • Local business needs to set an appointment for service over WhatsApp.
  • User requests a status update on their payment processing directly in chat.

WhatsApp market in Mubi

In Mubi, WhatsApp has become a vital communication tool for payment processors, especially as local businesses adapt to technology in the cattle trade and beyond. With a growing population of around 255,000, many SMBs turn to WhatsApp for its convenience and accessibility. As customers increasingly prefer messaging over traditional methods, having a dedicated WhatsApp AI bot like aireceptionist ensures you stay competitive against local players, capturing both local and tourist interests efficiently throughout various peak seasons, which significantly boosts operational efficiency.

WhatsApp Bot FAQs

How does the WhatsApp bot work?+
Our WhatsApp bot engages with customers, capturing their queries and booking appointments. It escalates complex issues to a human operator for resolution.
Can I customise the bot responses?+
Yes, you can tailor the bot's responses to align with your brand voice and the specific needs of your customers in Mubi.
What types of messages can the bot handle?+
The bot is equipped to manage inquiries about API onboarding, KYB approvals, and settlement requests, along with standard appointment bookings.
Is my customer data safe?+
Absolutely, our service complies with NDPA 2023 regulations, ensuring all customer interactions and data are securely handled.

WhatsApp Bot for payment processors in Mubi?
Get started today.

NGN 149,000/month · WhatsApp Business API + SMS fallback · human handoff · TCPA compliant · Setup in 24h · no contract.

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